We believe we provide competitive and fair pricing while maintaining the quality and integrity of our products. We feel that we can save you money by providing you with a reliable and timely source for your electronic component needs.
We charge a handling fee of $2.50 on each order. We have a $10.00 minimum order requirement.
Note: Vacuum tubes, transformers, capacitors and other products we supply operate at high voltages that can cause permanent injury, disability or death. Vacuum tubes operate at high temperatures that can cause severe burns. Never attempt to repair, construct, alter, test, work on or touch electronic equipment unless you are trained or otherwise qualified to do so. Likewise, never remove a protective cover from electronic equipment unless you are trained or otherwise qualified to do so.
Warranty Disclaimer
Our guarantee represents the consumer’s exclusive remedy for a defective product. Darcell expressly disclaims all other warranties, express or implied, for the products listed.
Limitation on Liability
Darcell shall not be liable for any indirect or consequential damages, including, but not limited to, personal injury or loss of income, arising out of the purchase or use of a product listed, and in no event shall our liability exceed the purchase price of the product.
All items are guaranteed to meet your satisfaction or they may be returned within 10 days for exchange or credit. Please check and/or test your purchases upon receipt and notify us of any problems within the warranty period.
We reserve the right to charge a restocking fee where no evidence of product failure exists if merchandise is returned after the 10-day period. No returns will be accepted without contacting Customer Service for authorization.
All non-tube items are warranted for 30 days.
Return Authorizations
Should it be necessary to return merchandise for exchange or credit, please write, fax, e-mail or call with a reason for the return and you will be given a Return Authorization (RA). Customer service is available by phone from 8am-10am and 2pm-4pm, Mon.-Fri. All returns should be sent promptly; we must receive all returns within 30 days or the RA number will become invalid. The RA number must be placed on the outside of the package being returned in order to assure that your return is handled in a timely manner.
Dealers and Resellers
We suggest you test all tubes or any type of electrical product upon receipt, as our warranty does not extend beyond you and ends when you resell the item.
Hours of Operation
We accept phone orders from 8:00 am to 4:00 pm (PST) Monday through Friday. You can contact us by phone at 626-443-5801.
Fax orders can be sent 24 hours a day, 7 days a week. Our fax number is 626-478-2193.
peggytubes offers the following Returns Policy:
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